Management/Professional Positions

Assistant Director of Institutional Research, Planning and Assessment

General Description

The Assistant Director of Institutional Research, Planning and Assessment is a 12-month full-time administrative position whose role performs a variety of statistical and analytical tasks to support institutional research, planning, decision making, and effectiveness projects, under general supervision of the Director of Institutional Research, Planning and Assessment. The incumbent is accountable for producing institutional data, research studies and reports that will assist the College in understanding and improving student outcomes and institutional effectiveness. The Assistant Director also supports the College by providing necessary data for the college’s strategic plan, program review, feasibility studies, and accreditation reports.

The Assistant Director of Institutional Research, Planning and Assessment will work collaboratively with the Director of Institutional Research, Planning and Assessment to produce fundamental Federal, State and Institutional reports (i.e. IPEDS, NYSED, SIRIS, Perkins, VFA, SAM reports). In addition, this position is responsible for performing the office’s data programming functions; dataset development, dataset management and reporting in collaboration with all college divisions. Work is performed under minimal supervision and performance is based upon completion of assignments and results obtained.

Responsibilities

  • Design, develop, and conduct research studies for collecting, analyzing and reporting qualitative and quantitative information, including creation and implementation of analytical tools, measurement procedures, and data collection instruments.
  • Review, collect and evaluate national, state, and local surveys, research studies, white papers, and other relevant literature on current and best practices and other relevant topics, and present and otherwise communicate and convey these studies to college constituents.
  • Perform statistical analyses and interpret results and findings.
  • Write and present institutional research reports on such topics as student retention, cohort tracking, student learning and institutional outcomes, and placement and outcomes assessment.
  • Write and execute computer queries to retrieve information from the college database system; perform descriptive and inferential statistical calculations; design, develop and implement survey research, including survey instruments and questionnaires.
  • Assist with data warehousing processes and archive data to meet accreditation requirements.
  • Audit data collection to ensure data integrity.
  • Communicate effectively in oral and written reports on activities to an audience of college administrators, faculty, and staff.
  • Collaborate with Director of Institutional Research, Planning and Assessment in managing the college research agenda and establishing research priorities.
  • Represent the Office of Institutional Research, Planning and Assessment on college-wide committees as assigned.
  • Assist in the management of the Office of Institutional Research, Planning and Assessment in the absence of the office director.
  • Gather, validate, and interpret data from a wide variety of sources including literature and Internet searches; utilize labor market data, geographical information systems (GIS) technology, and primary research methods to develop environmental scan reports.
  • Participate in departmental and institutional assessment activities as required.
  • Other duties as assigned.

Qualifications

  • Master’s degree in a related field such as Higher Education (institutional research), Statistics, Mathematics, Economics, or Social/Educational Research.
  • Two years of experience in professional level research experience in or similar to institutional research; and several years experience with relevant computer hardware and software, applied quantitative and qualitative research methodology, and evaluative statistical analysis and data processing techniques, preferably at a community college.
  • Two years of experience in managing databases through Access, Excel, and SPSS and a strong background in the use of technology hardware and software.
  • Two years of management experience, managing a research program and at least one year managing teams.
  • Knowledge of Institutional Research, its literature, organizations and practices; research design, methods,  and analytical strategies and techniques; descriptive and inferential statistics; data reduction and display techniques; survey design and research techniques; statistical packages and relational database management software use; and word processing.
  • Demonstrated ability to produce significant research reports and technical documents.
  • Demonstrated experience in interpreting, articulating and communicating a variety of regulations, policies and procedures.
  • Ability to acquire knowledge of higher education, college functions, policies, processes, practices and dynamics; establish cooperative and effective relationships for research projects and presentations; design and conduct institutional research projects and studies.
  • Ability to work effectively and collaboratively with administration, faculty, staff, and students.
  • Ability to contribute to innovative strategies that enhance research.
  • Ability to complete complex tasks in a timely manner with minimal supervision.
  • Ability to learn and use a variety of software.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to humanresources@sunydutchess.edu .  Please include Assistant Director of IR in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 5/22/15

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Registrar

General Description

The Registrar is a 12-month, administrative position responsible to and reports directly to the Associate Dean of Enrollment Management. He/she is charged with the overall responsibility for the design and conduct of the College’s credit and non-credit registration activities. The incumbent serves as the chief student records officer and is responsible for the security, management and maintenance of student records and for providing quality assurance and integrity of data in accordance with FERPA regulations.

Duties and Responsibilities

  • Oversees and coordinates all facets of the registration process for the College in compliance with federal and state law, Board policies, and accreditation requirements and standards.
  • Works with the IT department to maximize overall usage of technology in the registration process.
  • Oversees the implementation of an online transcript service.
  • Ensures the safeguarding of student records and proper record keeping activities.
  • Serves as the chief FERPA Officer for the College.
  • Authorizes access for new and current staff to the student information system.
  • Supervises and hires all Registrar’s Office staff.
  • Develops and implements annual planning goals of the office in alignment with divisional and institutional strategic plans and goals.
  • Prepares and controls the annual budget for the department.
  • Coordinates with the Director of Scheduling in the assignment of class times and rooms as well as production of the annual Super Calendar of key College Dates.
  • Participates in the development of annual enrollment goals.
  • Acts as a member of the College enrollment committee and attends all meetings.
  • Acts as a member of the College curriculum committee.
  • Represents the College on various external groups and committees and serves as a liaison with College offices and outside agencies when appropriate.
  • Prepares and analyzes reports, statistical and otherwise, for the Registrar’s Office and other College departments as requested and/or needed.
  • Monitors and provides updates to the DCC Web page and portal.
  • Participates in department, division, and institutional assessment activities as required including creation and tracking of office key performance indicators.
  • Assume other responsibilities as assigned.

Desired Qualifications

Education:  Master's degree required

Experience: Three years of progressive professional work experience in a student-centered higher education environment with responsibilities including student record maintenance, personnel management, use of computerized student information systems and interaction with multiple campus constituencies.

Knowledge, Skills, and Abilities

  • Demonstrated knowledge of all aspects of Registrar’s work, including the ability to supervise both professional and support staff. 
  • Demonstrated knowledge of the use of technology in student records management and the registration process.
  • Understanding and commitment to the role of the community college.
  • Knowledge of related software applications including Ellucian Banner and DegreeWorks
  • Ability to analyze projects and proposals; develop policy; and stay current with emerging methods and technologies.
  • Ability to work effectively, decisively and flexibly in a fast-paced, dynamic environment.
  • Ability to work on multiple projects simultaneously in a collaborative environment.
  • Demonstrated successful leadership in a team environment.
  • Excellent verbal and written communication skills and the demonstrated ability to develop written reports and action plans.
  • Ability to interact at all levels of the institution including administration, faculty, students, parents/guardians, and community members.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to humanresources@sunydutchess.edu .  Please include Registrar in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 5/22/15

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Dean of Academic Affairs

General Summary
The Dean of Academic Affairs is a 12-month management/confidential position directly responsible to the Vice-President for the academic program of the College. He/She has the authority to develop and coordinate an instructional program designed to serve the needs of the people of the community, within the limits of the plans, policies, and procedures of the College.

Duties and Responsibilities

  • Assess need for academic staff.
  • Participate in the recruitment and interviewing of faculty and other academic staff.
  • Recommend the appointment, retention, or dismissal of academic staff.
  • Implement the appropriate sections of the Professional Staff Handbook pertaining to academic programs for faculty and academic administrators.
  • Implement the appropriate sections of the collective bargaining agreement pertaining to faculty and administrators.
  • Oversee the scheduling of the College’s class schedule and the Academic Calendar;
  • Evaluate those administrators under his/her supervision and coordinate the evaluation of all faculty according to the policies and procedures of the College.
  • Maintain the open personnel records for full-time faculty.
  • Review contracts for all instructional personnel.
  • Establish and maintain appropriate staff development with the assistance from various faculty and staff committees.
  • Plan and implement curricula and supervise all credit instructional programs, and administer the  academic program of the College.
  • Develop with faculty academic standards.
  • Coordinate assessment initiatives of academic courses and programs.
  • Supervise the work of the administrators assigned to the Dean of Academic Affairs.
  • Supervise and evaluate the work of department heads, in both their administrative and faculty roles.
  • Administer the policies established by the Board of Trustees.
  • Serve as a member of the President’s Cabinet, the Administrative Staff Council, Curriculum Committee, and Academic Standards Committee.
  • Serves as part of the College’s Collective Bargaining Negotiation team as required.
  • Represents the Vice President to internal or external groups or individuals.
  • Participation in department, division and institutional assessment activities as required.
  • Assume other duties as assigned by the Vice-President of Academic Affairs. 

Qualifications:        

Education: Doctoral Degree required.

Experience: Minimum of six (6) years teaching and 6 years progressively responsible administrative experience at a two- or four-year college.

Demonstrated knowledge of and a commitment to the mission of a community college.

Demonstrated interpersonal, communications, and organizational skills - a record of leadership and initiative, and of working collaboratively and effectively with various constituencies as well as diverse persons and interests.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to humanresources@sunydutchess.edu .  Please include Dean of Academic Affairs in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 5/18/15

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Associate Dean of Academic Affairs  

General Description
The Associate Dean of Academic Affairs is a 12-month management/confidential position that reports to the Vice President and Dean of Academic Affairs in areas including academic policy, assessment, and academic support services management. The Associate Dean will work with the Dean and other Associate Deans to implement and evolve the shared vision for the Office of Academic Affairs in line with the mission and philosophy of Dutchess Community College, its constituencies and the community. The duties of the Associate Dean require creative and innovative leadership to promote academic excellence and to provide strategic development, direction, and implementation of academic operations, policies, practices, and procedures. 

Duties and Responsibilities

  • Coordinate all academic assessment processes working with faculty assessment leaders, Department Heads and Program Chairs to implement the Academic Assessment Plan.
  • Supervise instructional support services of the College potentially including but not limited to the:
  • Library
  • Professional Staff Teaching/Learning Center (TLC)
  • Academic Services & Testing
  • Tutoring
  • CSTEP
  • Writing Center
  • Service and Applied Learning
  • Represents the Vice President and Dean to internal or external groups or individuals.
  • Participation in department, division and institutional assessment activities as required.
  • Assume other duties as assigned by the Vice-President of Academic Affairs.
  • Initiate, direct, and supervise the Perkins and other grants.
  • Coordinate International Education programs.
  • Coordinate the Grade Appeal process.
  • Serve on the Departmental Affairs Council, the Administrative Staff Council, the Academic Standards Committee, and other committees as assigned.
  • Serves as part of the College’s Collective Bargaining Negotiation team as required.

Qualifications:

  • Master’s Degree
  • A minimum of five years progressively responsible experience in academic administration and higher education, including both successful college teaching and/or higher education administrative experience.
  • Experience in academic assessment work at the course, program, and institutional levels.
  • Candidate must demonstrate a commitment to the mission of a community college.
  • Demonstrated interpersonal, communications, and organizational skills - a record of leadership and initiative, and of working collaboratively and effectively with various constituencies as well as diverse persons and interests.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to humanresources@sunydutchess.edu .  Please include Associate Dean of Academic Affairs in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 5/18/15

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Community-Based Learning Coordinator

General Summary:
The Community-Based Learning Coordinator is responsible for initiating, planning, and coordinating relevant co-curricular and curricular Community-Based learning opportunities through the Office of Academic Affairs. The Coordinator collaborates with community partners and provides training/orienting of faculty, staff and students to develop mutually beneficial curricular and co-curricular Community-Based learning programs.The coordinator must demonstrate excellent communication skills including the ability to discuss and negotiate sensitive issues.

Duties and Responsibilities

  • Build and maintain partnerships between DCC and community non-profit organizations and public agencies to establish, maintain, improve, and market Community-Based learning sites.
  • Collaborate internally, in the community and with other college departments to develop new service opportunities and coordinate with existing initiatives.
  • Advocate for service as a valuable learning tool; promote a culture of service-learning on campus.  
  • Conduct awareness activities and events, including Service-Learning Symposiums.
  • Recruit and train faculty to integrate service learning into courses.
  • Support faculty and provide professional development activities to promote service-learning teaching and other community-engaged scholarship.
  • Design and facilitate faculty training sessions on various service learning topics.
  • Educate students, faculty, and community partners about Community-Based learning partnerships and related requirements.
  • Assist faculty and students in selecting sites in relation to course objectives and personal interests.
  • Work with students to support academic service learning initiatives.
  • Orient students to Community-Based learning expectations and issues addressed by the selected agencies; provide service learning orientation to inform students of service learning policies and procedures each academic semester.
  • Maintain Community-Based learning partnership opportunity and information web page.
  • Gather data on all service learning students each academic semester; maintain student tracking database for statistical reporting.
  • Monitor program budgets and purchase supplies and equipment.
  • Conduct site visits with community partners; investigate opportunities for adjustment or expansion.
  • Plan and coordinate co-curricular service projects for student programs, organizations and clubs.
  • Develop and maintain a service learning resources webpage;
  • Coordinate with supervisor, staff and the college to develop safety oversight and risk management procedures and support program training for students and faculty.
  • Publicize activities to internal and external audiences and participate in dissemination activities.
  • Support resource development, publications;
  • Participate in departmental, divisional, and institutional assessment activities.
  • Performs other work-related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Two (2) years of experience in curriculum development, training, coordinating Community-Based learning, service learning and/or community service projects.
  • Thorough knowledge of applied and service learning theory and curriculum development.
  • Ability to communicate effectively in oral and written form.
  • Ability to work effectively with ethnically and culturally diverse populations.
  • Ability to prioritize and manage multiple projects independently and work in an environment with regular interruption.
  • Ability to handle multiple tasks and set priorities.
  • Working knowledge of computer use including proficiency in Microsoft Office and social media.

Preferred Qualifications:

  • Master’s degree in related field.
  • Knowledge of service learning integration strategies.
  • Experience in teaching, work in higher education service-learning or community-engagement activities.
  • Experience working with community and county agencies/institutions.
  • Excellent verbal and written communications, and interpersonal relationships.
  • Record of success presenting information, multi-tasking, and providing leadership.
  • Ability to develop collaborative partnerships between and among diverse groups of people in multicultural environments.
  • Ability to develop, facilitate and lead workshops, meetings and training experiences.
  • Ability to work independently, plan and organize.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to humanresources@sunydutchess.edu .  Please include Community Based Learning Coordinator in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 4-15-15

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Information Technology and Instructional Media Manager  

General Description

This position is a 12-month, management, exempt position reporting to the Director of Information Technology. The Department of Information Technology provides academic and administrative instructional media, computer, and communications support for the College. The Information Technology and Instructional Media Manager will lead and supervise instructional media and help desk personnel and provide strategic direction as well as the day to day oversight of the instructional media department, computer support services help desk and all audio/visual, hardware, and software products and devices required to support the teaching and learning experience and the user desktop computing environment. The incumbent will be responsible for managing, maintaining, and controlling all instructional media technology and equipment as well as the performance of computer support services to customers and ensure that service levels are tracked and customer expectations are met or exceeded. The Information Technology and Instructional Media Manager provides administrative support and supervision to diverse teams comprised of full-time, classified staff and part-time student workers. The teams are collectively responsible for providing first-line maintenance, control, and customer support of computer account provisioning and access, instructional media, and computer hardware, software, enterprise applications. The position requires responsibility for designing and delivering/conducting training programs to educate the organization’s instructional media and computer users about basic and specialized equipment and applications. This individual will work cross-functionally in the development and implementation of information technology and infrastructure projects.

Duties and Responsibilities

  • Oversee Computer Support Services to ensure that computer support (student, faculty, administrative, and clerical populations) problems are resolved in a timely and effective manner; enabling users to access needed information and utilize technology resources effectively.
  • Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology and equipment needs, and respond to customer service concerns.
  • Direct the instructional media and end user support services teams’ workflow and customer interactions.
  • Manage the work schedule for the teams to ensure appropriate resource allocation.
  • Create systems for responding to customer inquiries via telephone, online networks, and mail.
  • Supervise, manage, train and develop teams of staff to ensure a high level of area proficiency and customer satisfaction.
  • Plan and schedule levels of staffing according to departmental needs and anticipated volume.
  • Establish and monitor service level targets/benchmarks and measure performance against those benchmarks.
  • Evaluate, develop, provide, coordinate, oversee, and promote digital media services and instructional technology use and innovation in support of the teaching and learning needs of the college faculty, students, and staff.
  • Act as a point of escalation to resolve complex issues and/or reassign cases to ensure rapid resolution to customer issues.
  • Recommend and advise on the purchasing of all instructional, audiovisual, digital, and computing equipment and applications.
  • Develop and provide schedules for the timely and proper replacement and updates for all instructional and computer equipment, hardware and software.
  • Responsible for process documentation and process development.
  • Measure and report on unit performance via metrics and indicators of service level activity and customer satisfaction. Provide regular help desk performance and utilization reports to departmental and College leadership.
  • Analyze performance statistics on a weekly basis and provide recommendations for process improvement in support of team metrics.
  • Track and analyze media and computer support issues, response and resolution rates to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on IM and support personnel.
  • Coordinate with and maintain relationships with cross-functional departments to ensure efficient operations.  
  • Partner with instructional departments and teams to develop and provide tutorials, guidelines, information, and support to faculty and students.
  • Participate in the development and administration of the budget associated with digital media services and instructional technology; forecasts and recommends additional funds needed for expenditures.
  • Develop and maintain comprehensive documentation.
  • Responsible for organizing and conducting user-level training and overview for a variety of ever-changing instructional and computer equipment, systems and applications.
  • Participate in departmental, divisional, and institutional assessment activities.
  • Other duties as required.

Required Abilities, Skills and Knowledge

  • Excellent supervisory and leadership skills.
  • Excellent written and verbal communication skills.
  • Ability to establish and maintain effective working relationships with internal and external clients/vendors.
  • Ability to work independently under minimal guidance.
  • Ability to troubleshoot hardware, software, digital media, and audiovisual issues.
  • Ability to work under pressure and maintain composure and professionalism in an interrupt-driven environment. Must be able to multi-task.
  • MCSE (Microsoft Certified Solutions Expert) with a specialization in Desktop. Infrastructure is preferred.
  • Standard desktop support toolsets and applications as required.  
  • Current knowledge of digital media and instructional technology delivery methods, services, applications, theories, tools, principles, and methodologies.
  • Knowledge of and ability to interpret and apply federal, state, and local policies, procedures, laws, and regulations.
  • Knowledge of learning theories for the purpose of appropriate selection, development, and application of digital media services and instructional technologies.
  • Knowledge of Windows and Macintosh desktop platforms.
  • Knowledge of enterprise mobile messaging devices.
  • Knowledge of antivirus products such as Sophos or McAfee.
  • Knowledge of remote access solutions such as Cisco or Juniper a plus.
  • VDI technologies such as Citrix Xenapp, VmWare View or other required packages.
  • Implementation, deployment and support of help desk queue management software.

Qualifications

  • Bachelor’s degree in computer sciences or related field required.
  • 5+ years of relevant experience in the areas of instructional technology / digital media services and technical end user support services experience including at least 2 years of supervisory experience.

Experience in a higher education environment is highly preferred.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to humanresources@sunydutchess.edu . Please include IT Manager in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: 1-888-617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 07-03-14