Management/Professional Positions


General Summary

The E-TECH College Liaison serves as an intermediary between Dutchess Community College and the Poughkeepsie High School E-TECH program and is focused on strengthening student performance and expanding students’ horizons to include postsecondary educational opportunities and career goals. Through this partnership, the students are able to earn college credits toward their associate degree while earning a high school diploma. As part of this educational experience, the Liaison works with the college faculty and staff to develop non-credit bearing programs and events to support this goal. Working together with the college and school personnel, the Liaison seeks to maintain and develop collaborations that serve to better prepare students for college and careers while fostering mutual learning among the faculty, staff, and students at the partnering institutions. The College Liaison is instrumental in facilitating students’ progress and success by ensuring that appropriate collaborative support mechanisms are in place, so it is highly recommended that this person have experience working with both high school students and adults (i.e. professors, teachers, parents and school leadership). The ability to develop and communicate with these interpersonal relationships needs to be combined with strong organizational skills around the various administrative responsibilities.


  • Develop and implement guidelines, standards and criteria related to the students' eligibility for enrollment in different types of college courses in concert with the high school staff and college’s faculty.
  • Coordinate all activities related to college course-taking by high school students, including, but not limited to registration, course withdrawal, and the submission of final course grades.
  • Create and implement bi-annual orientation programs for students and parents.
  • Conduct parent outreach as it pertains to the college and career model and goals.
  • Create and maintain student files.
  • Coordinate students' targeted intervention needs between the college partner and the high school staff academic and social support systems.
  • Develop policies and procedures for students reporting and replacing lost and/or stolen ID cards and textbooks.
  • Convene regular school planning committee meetings with college and school staff and the Industry Liaison.
  • Develop and implement professional development for relevant school personnel, college faculty, and industry mentors in consultation with leadership at the school.
  • Coordinate with college faculty and staff to develop and implement programs that support early college goals.
  • Develop and implement a comprehensive induction/orientation process for college instructors teaching the high school students.
  • Increase awareness of early college partnership at the college in order to garner support and recruit faculty members to participate in activities.  
  • Coordinate college tutoring programs at the school. Responsibilities include recruitment, hiring, training, and supervision of tutors.
  • Participate in continuous communication with the college’s instructional staff with regard to student performance and early identification of students at academic risk.
  • Participate in Steering Committee and other related meetings to help shape school policies and decisions.
  • Participate in school planning meetings that involve decisions related to college-course taking.
  • Support the school’s Workplace Learning Coordinator and the Industry Liaison in developing industry partnerships for students that include mentorships, credit-bearing internships, job-shadowing experiences, etc. as well as coordinate industry collaboration with teachers at the school.
  • Plan and participate in events that promote college readiness.
  • Create and implement student achievement recognition for students' successes.
  • Establish and maintain systems for the logistical aspects of the school-college partnership.
  • Develop, administer, and monitor tax-levy and grant budgets for the school.
  • Oversee the distribution and collection of college coursework materials such as textbooks.
  • Seek additional funding opportunities by identifying new revenue sources, including the writing and submission of development grants.
  • Collaborate with the school on the monitoring and evaluation of program data as well as data from the city and state examinations to assess student progress and to make recommendations to improve student achievement in order to fulfill the school’s mission.
  • Create, administer, and summarize survey data at the end of each semester from college course instructors, parents and students.
  • Report college course-taking data to Steering Committee and/or Planning Committee.
  • Periodically visit each course classes, and provide a weekly schedule for students as to his/her daily advisement hours while at the college.
  • Participate in departmental, divisional, and institutional assessment activities as required.
  • Other duties as assigned.


  • Bachelor's degree in a related discipline, master’s degree in education, public affairs, or related field and/or a state teacher certification preferred.
  • Four years relevant experience, 2-3 years working in a school setting is preferred. Experience working in higher education is also desirable.
  • Strong communication skills, both written and verbal.
  • Demonstrated mastery of relevant technological capacities (e.g. Microsoft Office suite).
  • Ability to master college technical systems.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to .  Please include E-Tech Liasion in the subject line.

Alternative Submission Method: Mail/Fax

Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601

Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 9/2015

Director of Advising Services
General Summary
The Director of Advising Services serves as the lead team member in providing academic advising services to promote the success of students at Dutchess Community College. Under the direction of an Associate Dean of Academic Affairs, the Director is responsible for providing the leadership and vision to Advising Services, including the planning and delivery of academic advising, student intervention and progress activities, retention initiatives, career counseling, and transfer advising services. The Director develops and implements strategies that encompass current best practices for advising and promotes student success by implementing those strategies to maximize student retention and completion.

  • Oversees and coordinates academic advising efforts on campus including hiring and training of advisors.
  • Is responsible for ensuring the training and ongoing professional development of all advisors including developing advisor training materials and updates for faculty advisors and advisors in the Advisement Center.
  • Supervises and evaluates advisors in the Advisement Center.
  • Schedules academic advisors to ensure adequate staffing.
  • Works closely with academic advisors to ensure that a proactive and quality approach is taken with all student advising needs.
  • Ensures advisors are knowledgeable on career counseling and transfer advising.
  • Maintains current knowledge of college curriculum and academic policies and procedures related to academic processes.
  • Works directly with students to facilitate their academic planning.
  • Provides remote registration for out of state students.
  • Provides information and advisement to students regarding, but not limited to, academic choices, admissions, matriculation, advanced standing, curriculum change, second/simultaneous degrees, and graduation.
  • Nonvoting member of the Curriculum Committee.
  • Monitors and updates all degree evaluation forms.
  • Interfaces with the Registrar's office to ensure the accuracy of online advisement information (Degree Works).
  • Interfaces with Financial Aid to ensure all advisors are trained in the impact of course planning on financial aid grants and loans.
  • Participates in department, division, and institutional assessment activities as required.
  • Participates in all College meetings regarding advisement issues.
  • Maintains accurate data regarding advisement using appropriate technology.
  • Assumes other duties as assigned.
  • Education: Master's degree in Education, Counseling, Student Affairs, or related field from an accredited college or University.
  • Experience: Five or more years' experience in advisement, guidance, or other student academic counseling services.
  • Knowledge of current best practices in advisement strategies, especially at a community college.
  • Three or more years of current, progressively responsible supervising experience in a college or university setting.
  • Demonstrated record of leadership and team building.
  • Knowledge of Banner and Degree Works preferred.
To apply, please submit the following application materials:  cover letter, resume, and salary requirements to .  Please include Director of Advising Services in the subject line.

Alternative Submission Method: Mail/Fax
Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601
Fax: (888) 617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 9/2015


Project Director, TRIO-Student Support Services
Trio-SSS is federal grant funding focusing on providing additional services to students from underrepresented populations such as: low income, first-generation college student, academically underprepared, disabled and other qualifications that directly impact the successful completion of higher education at significant rates within these special populations.

The project director for Trio Student Support Services position is a grant funded full-time, 12-month position. The director will provide supervision and management of all aspects of the program and its services to program participants.  He or she will report to the Assistant Dean of Students for Retention. The individual needs to be familiar with the mission and goals of Trio and/or similar special programs and the objectives and values of programs that focus on the success and completion of special populations.

The Ideal Candidate's Experience Includes:
  • Being familiar with trends and best practices in higher education that show successful evidence in facilitating academic success and completion of post-secondary education.
  • Demonstrated ability to positively impact retention, graduation, and transfer rates of disadvantaged students.
  • Having knowledge of and experience in interpreting and utilizing non-cognitive measures in programming for at­ risk populations.
  • Knowledge of barriers to college success faced by first-generation, low income and students with disabilities.
  • Demonstrated ability in administration of opportunity programs and experience with managing budgets and grants is preferred.
  • Demonstrated knowledge of professional standards in higher education.
  • Excellent written and public speaking skills.
  • Preference will be given to individuals who have succeeded in overcoming the circumstances like those of the target population.
Duties Will Include, But Will Not Be Limited To:
  • General oversight of all project activities.
  • Lead in the selection of program participants.
  • Coordinate activities with Admissions, Financial Aid, Registrar, Advising, Counseling and other offices to facilitate full service and the onboarding experience for participants.
  • Ability to create, review and submit Annual Performance Report as well as all formative and summative assessments.
  • Conduct reviews of key performance indicators with staff members.
  • Supervise staff and facilitate professional development activities relevant to project objectives.
  • Manage financial activities to ensure that grant funds are spent according to federal regulations.
  • Ability to multitask and have exceptional organizational skills.
  • Serve as program advocate and be able to communicate the needs of the program's students.
Work Experience and Education:
  • Master's degree in higher education, counseling or related field from an accredited college or university.
  • Minimum of three years of experience in higher education working with projects for disadvantaged college students, community college experience preferred.
To Apply: Please submit the following application materials: cover letter, resume, and salary requirements to Please include Trio Director in subject line.

Alternate Submission Method:
Mail /Fax Office of Human Resources
Dutchess Community College
53 Pendell Rd
Poughkeepsie, NY 12601
Fax: 888-617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal's Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 9/22/15


Nursing Simulation Lab Assistant

Job description: To guide nursing students in the improvement of their assessment skills and support the enhancement of their psychomotor skills. The intent is to promote the development of nursing judgment. Using computerized mannequins and patient care scenarios, students are coached to make safe nursing decisions regarding patient care in an unthreatening learning environment.  Applicant’s skills should include the ability to facilitate the student’s learning, promote critical thinking, encourage problem-solving abilities, and have a broad medical-surgical nursing knowledge base.

Reports to: Department Head of Nursing

Essential duties and tasks include the following: (others may be assigned)
  • collaborates with faculty in the planning, preparation, and implementation of simulation exercises;
  • continually evaluates current clinical literature in order to extract best-practices;
  • prepares required materials and equipment for instructional purposes;
  • video tapes simulations for debriefing;
  • collects and analyzes data on simulation exercises;
  • instructs students when practicing clinical skills in the laboratory or when instructors are not present during open lab hours; works with students who bring in remediation prescription for specific lab skills from clinical instructors;  
  • ensures that the lab is clean, safe, and organized;
  • keeps statistics on laboratory usage outside of scheduled class time;
  • maintains equipment and requests repairs as needed;
  • keeps inventory of supplies;
  • replaces supplies as needed in collaboration with the department head;
  • promotes safe lab practices according to OSHA guidelines;
  • follows guidelines in handling and disposing of hazardous materials;
  • updates self to new techniques, procedures, and equipment.
Qualification: MS degree with a major in nursing and current med-surg experience. Strong psychomotor skills necessary. BS degree with a major in nursing and current med-surg experience may be considered. Ability to work a flexible schedule that may include evening and weekend hours.

Licensure: Valid New York State Registered Nurse license.

DCC offers a comprehensive benefits package. Applicants for this position should submit a current résumé and a cover letter that clearly states how the candidate fulfills the required and preferred qualifications. Review of applications will begin in February and will continue until the position is filled.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to Please include Simulation Lab Assistant - Nursing in the subject line.

Alternative Submission Method: Mail/Fax
Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601
Fax: (888) 617-1501
DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 8/10/15


Information Technology and Instructional Media Manager  

General Description

This position is a 12-month, management, exempt position reporting to the Director of Information Technology. The Department of Information Technology provides academic and administrative instructional media, computer, and communications support for the College. The Information Technology and Instructional Media Manager will lead and supervise instructional media and help desk personnel and provide strategic direction as well as the day to day oversight of the instructional media department, computer support services help desk and all audio/visual, hardware, and software products and devices required to support the teaching and learning experience and the user desktop computing environment. The incumbent will be responsible for managing, maintaining, and controlling all instructional media technology and equipment as well as the performance of computer support services to customers and ensure that service levels are tracked and customer expectations are met or exceeded. The Information Technology and Instructional Media Manager provides administrative support and supervision to diverse teams comprised of full-time, classified staff and part-time student workers. The teams are collectively responsible for providing first-line maintenance, control, and customer support of computer account provisioning and access, instructional media, and computer hardware, software, enterprise applications. The position requires responsibility for designing and delivering/conducting training programs to educate the organization’s instructional media and computer users about basic and specialized equipment and applications. This individual will work cross-functionally in the development and implementation of information technology and infrastructure projects.

Duties and Responsibilities
  • Oversee Computer Support Services to ensure that computer support (student, faculty, administrative, and clerical populations) problems are resolved in a timely and effective manner; enabling users to access needed information and utilize technology resources effectively.
  • Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology and equipment needs, and respond to customer service concerns.
  • Direct the instructional media and end user support services teams’ workflow and customer interactions.
  • Manage the work schedule for the teams to ensure appropriate resource allocation.
  • Create systems for responding to customer inquiries via telephone, online networks, and mail.
  • Supervise, manage, train and develop teams of staff to ensure a high level of area proficiency and customer satisfaction.
  • Plan and schedule levels of staffing according to departmental needs and anticipated volume.
  • Establish and monitor service level targets/benchmarks and measure performance against those benchmarks.
  • Evaluate, develop, provide, coordinate, oversee, and promote digital media services and instructional technology use and innovation in support of the teaching and learning needs of the college faculty, students, and staff.
  • Act as a point of escalation to resolve complex issues and/or reassign cases to ensure rapid resolution to customer issues.
  • Recommend and advise on the purchasing of all instructional, audiovisual, digital, and computing equipment and applications.
  • Develop and provide schedules for the timely and proper replacement and updates for all instructional and computer equipment, hardware and software.
  • Responsible for process documentation and process development.
  • Measure and report on unit performance via metrics and indicators of service level activity and customer satisfaction. Provide regular help desk performance and utilization reports to departmental and College leadership.
  • Analyze performance statistics on a weekly basis and provide recommendations for process improvement in support of team metrics.
  • Track and analyze media and computer support issues, response and resolution rates to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on IM and support personnel.
  • Coordinate with and maintain relationships with cross-functional departments to ensure efficient operations.  
  • Partner with instructional departments and teams to develop and provide tutorials, guidelines, information, and support to faculty and students.
  • Participate in the development and administration of the budget associated with digital media services and instructional technology; forecasts and recommends additional funds needed for expenditures.
  • Develop and maintain comprehensive documentation.
  • Responsible for organizing and conducting user-level training and overview for a variety of ever-changing instructional and computer equipment, systems and applications.
  • Participate in departmental, divisional, and institutional assessment activities.
  • Other duties as required.
Required Abilities, Skills and Knowledge
  • Excellent supervisory and leadership skills.
  • Excellent written and verbal communication skills.
  • Ability to establish and maintain effective working relationships with internal and external clients/vendors.
  • Ability to work independently under minimal guidance.
  • Ability to troubleshoot hardware, software, digital media, and audiovisual issues.
  • Ability to work under pressure and maintain composure and professionalism in an interrupt-driven environment. Must be able to multi-task.
  • MCSE (Microsoft Certified Solutions Expert) with a specialization in Desktop. Infrastructure is preferred.
  • Standard desktop support toolsets and applications as required.  
  • Current knowledge of digital media and instructional technology delivery methods, services, applications, theories, tools, principles, and methodologies.
  • Knowledge of and ability to interpret and apply federal, state, and local policies, procedures, laws, and regulations.
  • Knowledge of learning theories for the purpose of appropriate selection, development, and application of digital media services and instructional technologies.
  • Knowledge of Windows and Macintosh desktop platforms.
  • Knowledge of enterprise mobile messaging devices.
  • Knowledge of antivirus products such as Sophos or McAfee.
  • Knowledge of remote access solutions such as Cisco or Juniper a plus.
  • VDI technologies such as Citrix Xenapp, VmWare View or other required packages.
  • Implementation, deployment and support of help desk queue management software.
  • Bachelor’s degree in computer sciences or related field required.
  • 5+ years of relevant experience in the areas of instructional technology / digital media services and technical end user support services experience including at least 2 years of supervisory experience.
Experience in a higher education environment is highly preferred.

To apply, please submit the following application materials:  cover letter, resume, and salary requirements to . Please include IT Manager in the subject line.

Alternative Submission Method: Mail/Fax
Office of Human Resources Management
Dutchess Community College
53 Pendell Road
Poughkeepsie, New York 12601
Fax: 1-888-617-1501

DCC is proud to be a two-time recipient of the Poughkeepsie Journal’s Richard K. Wager Workplace Diversity Award, and encourages applications from minorities, veterans, the disabled and all others (AA/EOE).

Posted 07-03-14